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  1. Hoard Customer Support available from 2PM - 8PM GMT (10AM - 4PM EST)/Monday - Friday
  2. General
  3. FAQ

FAQ

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Frequently Asked Questions

  • Where can I find the Hoard white paper?
  • What is a paper key?
  • What happens if I lose my private keys?
  • What is a seed phrase, and what is it used for?
  • What are Zero Knowledge Accumulators?
  • Why should I hodl HOARD?
  • Where can I see my deposits and withdrawals in the Hoard app?
  • Can I use my Hoard wallet to send tokens to participate in ICO's?
  • Are there options available to white label the Hoard product?
  • My token balance is not appearing. What do I do next?
  • How does a decentralized wallet work?
  • What is General Data Protection Regulation (GDPR)?
  • Does Hoard send or sell my personal data to any third parties?
  • Can Hoard access my wallet/tokens without my knowledge or approval?
  • Does Hoard control my wallet and tokens when held in my wallet?
  • How do I report my taxes in the US?
  • Does Hoard provide any reports to use for my taxes in the US?
  • What is a security?
  • Will Hoard allow API's on the platform?
  • Can I use the Hoard wallet without setting up a Hoard account?
  • Are there any airdrops for holding HOARD?
  • Will there be a desktop version of the app?
  • What is an ERC20 token?
  • Will the app be open source?
  • If the receiver of the funds wants the funds in another currency, how does Hoard both transact and exchange simultaneously?
  • What are the associated fees?
  • What are some real life examples of using the Hoard Platform?
  • How does the process of transferring currencies work?
Hoard Customer Support available from 2PM - 8PM GMT (10AM - 4PM EST)/Monday - Friday