What is a paper key?

A paper key consists of 12 randomly generated words. The app creates the paper key for you automatically when you start a new wallet.

The paper key is critically important and should be written down and stored in a safe location. Never take screenshots of your paper key as this can be stolen if someone gains access to your device.

In the event of phone theft, destruction, or loss, the paper key can be used to recover your wallet onto a new phone. The key is also required when upgrading your current phone to a new one. 

If you lose your seed words but have access to your wallet, you can recover your seed words by completing the following steps:

1.  First, click the menu icon shown here:

2.  You will then click the Settings link:

3.  You will have the option to view your seed words as highlighted in the following:

4.  Please be sure you have your pin ready so you can enter it in the following screen:

5.  Once you have entered your pin, you will be able to view your seed words 6 at a time, so be sure to write them down and store them someplace safe!